Privacy Policy

Privacy Policy

Introduction

Welcome to https://personal-injury-resources.scoopsurge.com (referred to as “Personal Injury Resources,” “we,” or “our” in this Privacy Policy). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy and the protection of their personal data. This document details how we handle your information when you interact with our website, applications, services, and products.

Scope

This Privacy Policy covers all aspects of our digital presence, including but not limited to:

  1. Our primary website at https://personal-injury-resources.scoopsurge.com.
  2. Any mobile or desktop applications developed by us and made available to users.
  3. Services offered through these platforms, such as content delivery, user support, and data analytics.
  4. Products we provide, including digital resources, tools, and subscription services.

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our platform. These entities have their own privacy practices, governed by their respective policies, which we encourage you to review before using their services.

Processing Activities

This policy outlines our data handling practices when users:

  1. Utilize our applications and services as authorized users, whether for personal or professional use.
  2. Visit our websites linked to this Privacy Statement, including any interactive features or forms.
  3. Communicate with us via emails, phone calls, text messages (SMS), or newsletters, as we may use these methods to provide updates, support, and promotional content.

Personal Data Collection

We collect a variety of personal data to enhance your experience and deliver tailored services. The types of information we gather include:

  1. Account Information: Details required to set up and maintain your user account, such as usernames, passwords, email addresses, and profile pictures.
  2. Payment Information: Data needed for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: We may collect data related to your financial status or investments if you choose to share it while using our financial planning tools.
  4. Purchase Information: Records of products or services purchased from us, including quantities, prices, and purchase dates.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile phone numbers for location-based services and analytics.
  6. Location Data: If you opt-in to share your location, we may collect GPS coordinates or other information from your device.
  7. Feedback and Reviews: Your comments, ratings, and reviews about our products or services.
  8. Social Media Information: We may access publicly available data from social media platforms when users choose to connect their accounts for seamless sharing or login experiences.
  9. Product Interest: Data on the products you view, search for, or interact with on our websites or apps.

We collect this data through various methods: user input forms, account registration, order processes, browsing activities, device settings, and analytics tools. Additionally, third-party service providers may share aggregated or de-identified data with us to enhance our services.

Cookies

We employ cookies to improve your online experience and gather analytics on how users interact with our platform. Cookies are small text files stored on your browser that serve various purposes:

  1. Strictly Necessary: These cookies enable core features like login, account management, and website navigation. Without them, certain functionalities of our site may not work as intended.
  2. Preferences: They remember user preferences, such as language settings, display options, and ad choices, to provide a personalized experience.
  3. Analytics: Analytics cookies help us understand user behavior, track website performance, and generate aggregate data for internal analysis.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted. Please note that disabling certain categories may impact your user experience.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. The retention periods vary depending on the type of data:

  1. Account-related information is retained until your account is inactive or closed.
  2. Transaction records are kept for financial and tax purposes, typically for a period of 7 years.
  3. We may store certain communications with users for reference or customer support purposes.
  4. Data collected for analytics and research may be used indefinitely to improve our services but will always be handled in accordance with applicable privacy laws.

Once the retention period elapses, we take reasonable steps to securely delete or anonymize your personal data.

Your Rights

We respect your privacy rights and aim to provide transparent control over your information. Depending on your jurisdiction:

  1. You may have the right to access, rectify, or erase your personal data held by us.
  2. You can request restrictions on processing, object to certain uses of your data, or request portability of your information.
  3. We are committed to ensuring fairness and non-discrimination in our handling of user requests.
  4. If applicable, you may have the right to lodge a complaint with a data protection authority regarding our data practices.

To exercise these rights or if you have any data-related queries, please contact our privacy team at your earliest convenience. We will make every effort to respond promptly and fulfill your request(s).

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be prominently displayed on our website, and updated policy versions will be provided upon user request. We encourage you to review this page periodically for the latest information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or if you have questions about your data, please contact us at:

Email: [email protected]

Postal Address: Privacy Policy Inquiries, Personal Injury Resources, [Address], [City, State, ZIP Code]

We value your trust in our company and are dedicated to maintaining a secure and transparent online environment. By using our services, you consent to the collection and use of information as described in this Privacy Policy.